Privacy & cookie policy

Last updated: March 15, 2026

At Atelier Formo, we attach great importance to the protection of your personal data. In this privacy and cookie statement, we explain what data we collect, why we use it, and what rights you have.
We process your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Company details

Atelier Formø
Hamerstraat 30
9190 STEKENE
Belgium
VAT: 0545.813.555
Email: info@atelierformo.be
Website: www.atelierformo.be

2. Personal data we collect

When you use our webshop, we may collect the following data:
Data you provide yourself
When you place an order or create an account:
First and last name
Invoice and delivery address
Email address
Phone number
Payment details
Order history
Automatically collected data
When you visit our website:
IP address
Browser and device information
Operating system
Website usage and click behaviour
Cookies
Account information
When you create an account:
login information
order history
saved preferences

3. How we use your personal data

We use your personal data for the following purposes:
Process orders
process payments
ship products
send order confirmations
provide customer service
Legal obligations
We retain certain data for:
invoicing
accounting
tax obligations
Improvement of our webshop
We analyse website usage to improve our webshop.
Marketing
With your consent, we can inform you about:
new products
offers
newsletters
You can unsubscribe at any time via the link in our emails.

4. Shopify and third parties

Our webshop is hosted by Shopify. Shopify provides us with the online platform that allows us to sell our products.
Your data is stored via Shopify's secure servers and databases.
We may share personal data with third parties necessary for our services, such as:
payment providers
shipping partners
IT service providers
marketing platforms
Examples of external services:
Google
Facebook
Instagram
These parties process your data exclusively for the services they provide to us.

5. Retention periods

We do not store your personal data longer than necessary.
General retention periods:
Order data: 7 years (tax obligation)
Account data: as long as your account is active
Marketing data: until you unsubscribe

6. Your rights

According to the GDPR, you have the right to:
access your personal data
have your data corrected
have your data deleted
object to processing
request data transfer
You can contact us for this via:
info@atelierformo.be
You also have the right to lodge a complaint with the Data Protection Authority.

7. Cookies

Our website uses cookies to improve the functioning of the webshop.
Cookies are small text files that are stored on your device when you visit our website.
We use the following types of cookies.
Essential cookies
These cookies are necessary for the functioning of the webshop, such as:
shopping cart functionality
checkout
security
account login
These cookies cannot be disabled.
Analytical cookies
These cookies help us understand how visitors use our webshop.
For example, via:
Google Analytics
This data is anonymised where possible.
Marketing cookies
These cookies are used to make advertisements more relevant.
For example, via:
Meta Platforms
Google
Marketing cookies are only placed with your consent.

8. Manage cookies

When you visit our website for the first time, you can accept or manage cookies via the cookie banner.
You can also delete cookies via your browser settings.
Please note that some functions of the webshop may not work correctly when cookies are disabled.

9. Changes

Atelier Formo may amend this privacy and cookie statement from time to time. The most recent version will always be on this page.